This Privacy Policy explains how Lender Connect ("Lender Connect," "we," "us," or "our") collects, uses, and protects the information you provide through our website and forms. By using our website or submitting your information, you agree to the practices described below.
SMS/text messaging consent: Mobile information and SMS opt-in consent collected through our forms are used solely by Lender Connect to contact you. We do not sell or share your mobile phone number or SMS consent with third parties or affiliates for their own marketing purposes. Text-message originator opt-in data is not shared with any third party.
1. Who We Are
Lender Connect is a marketing company that provides educational information and connects interested consumers with mortgage-related services. Lender Connect is not a lender, does not make loans, and does not make credit decisions.
2. Information We Collect
We collect information you voluntarily provide when you complete a form or contact us, which may include:
- Your name
- Your phone number
- Your email address
- General information about your goals (such as your buying timeline, estimated income range, credit range, down payment range, and area of interest)
We may also automatically collect limited technical information such as your IP address, browser type, device information, and pages visited, through cookies and similar technologies.
3. How We Use Your Information
We use the information you provide to:
- Respond to your inquiry and contact you about mortgage options and related services
- Send you informational and marketing communications by phone, text message, or email
- Provide you with your buying-power estimate and related follow-up
- Improve our website and services
- Comply with applicable laws and regulations
4. Text Messaging (SMS) Program
By providing your phone number and opting in, you agree to receive recurring automated marketing and informational text messages, including promotional and transactional messages (such as appointment scheduling, homebuying tips, and follow-ups about your inquiry), from Lender Connect at the number you provide. Your consent is not required to make any purchase. Message frequency varies, and message and data rates may apply. Reply STOP at any time to opt out, or HELP for help. Carriers are not liable for delayed or undelivered messages.
Your mobile opt-in information is used only by Lender Connect and is never shared with or sold to third parties for their marketing purposes.
5. How We Share Information
We do not sell your personal information. We do not share your mobile phone number or SMS consent with third parties for their own marketing. We may share limited information only in these situations:
- Service providers: With vendors who help us operate our website and communications (for example, hosting or customer-relationship-management providers) and who are contractually required to protect your information and use it only to provide services to us.
- Legal requirements: When required by law, regulation, subpoena, or to protect our rights, safety, or property.
6. Cookies and Tracking
Our website may use cookies and similar technologies to understand how visitors use the site and to improve performance. You can control cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.
7. Data Security
We use reasonable administrative, technical, and physical safeguards designed to protect the information you provide. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Choices
- You may opt out of text messages at any time by replying STOP.
- You may unsubscribe from marketing emails using the unsubscribe link in those emails.
- You may request that we update or delete your information by contacting us using the details below. Some information may be retained as required by law or for legitimate business purposes.
9. Children's Privacy
Our website is not directed to individuals under 18, and we do not knowingly collect information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date above. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or your information, contact us at: